CEP Market (courier-express-parcel)
From the past decade, the courier, express, and parcel (CEP) industry has been witnessing high growth rates across the world. E-commerce is the major growth driver of the CEP market, generating significant revenues for the industry. In recent years, growth in e-commerce business was leasing to an increase in business opportunities for shipping goods. Within the CEP market, it is crucial to be able to handle large peaks in volume, triggered by holiday seasons and the recent phenomena of sales events such as Black Friday, Singles Day and Cyber Monday, and meet expectations relating to smarter services such as tracking, status and redirection. Controlling unit costs via well targeted automation is a key challenge for many operators in this market.
Additionally, companies need automation solutions that can handle the increasing cross-border e-commerce volume and process shipments in a compliant way. Foreign languages, limited manifest data and customs clearance are often a big problem.
Our solutions for the CEP market